Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect the following information when you place an order:

• Email address (for order confirmation and tracking)
• Social media profile or post URL (to deliver the service)
• Payment information (processed securely by our payment provider, not stored by us)

2. How We Use Your Information

Your information is used solely to:

• Process and deliver your orders
• Send order confirmation and delivery notifications
• Provide customer support

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Supabase (PostgreSQL) for data storage and Marx IPG for payment processing. We never store your full credit card information.

4. No Password Collection

We never ask for or collect your social media passwords. Our services only require a public profile or post URL.

5. Third-Party Services

We use the following third-party services:

• Marx IPG — Payment processing
• Supabase — Database hosting
• Gmail SMTP — Email delivery

Each has their own privacy policy governing how they handle your data.

6. Cookies

We use essential cookies only for admin authentication. No tracking cookies or third-party analytics cookies are used.

7. Data Retention

Order data is retained for 12 months for customer support and refund purposes. You can request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request deletion of your data
• Opt out of marketing emails

9. Contact

For privacy-related inquiries, contact us at info@famevibe.io.